Organisations are investing billions in AI – yet recent reports show most are seeing little return. Dr Belinda Cham, Research Fellow at Curtin University’s Future of Work Institute, has spent a decade researching human performance in complex, high-reliability systems, including defence environments where people and technology must perform reliably under pressure. She challenges the assumption that new technology automatically delivers productivity gains – framing AI as not just a new software tool, but a whole-of-system change. Dr Cham examines how AI is reshaping work, expertise, and risk, and uses sociotechnical design principles to offer practical guidance for turning that change into a long-term capability advantage.

Javier Gonzales, AI Domain Principal at Hancock Iron Ore, explores the practical integration of Artificial Intelligence into organisational systems, processes, and risk management frameworks, with a particular focus on the resources and energy sector. Javier has over two decades of experience across mining, utilities, logistics, and government, specialising in leading end-to-end AI, analytics, and automation solutions. Previously, as Analytics, Automation and AI Manager at Synergy, he developed the company’s enterprise AI strategy and governance framework. Javier holds an MBA from the Australian Institute of Business and a Computer Science degree. Drawing on real-world applications, this webinar examines how AI-powered tools can streamline operational workflows, enhance decision-making, and drive efficiency across complex organisations. The session will also address the critical importance of embedding AI governance into existing risk management structures, covering algorithmic bias, data privacy, regulatory compliance, and workforce transition risks.

As technology accelerates, so do the psychosocial pressures placed on workers and leaders. In this session, Dr Georgi Toma explores how AI and increasing tech complexity shape stress, uncertainty, job demands, role clarity, and mental health. We will unpack the psychosocial risks associated with digital transformation, look at the opportunities AI presents for better risk governance, and highlight practical ways organisations can protect wellbeing while embracing innovation. Dr Georgi Toma is a leading expert in psychosocial risk, workplace mental health, and sustainable culture change. As Founder of Heart Brain Works, Georgi has advised high-profile clients including Uber, The New Zealand Defence Force, RMIT University, or Hitachi Energy. She is known for her ability to bridge the gap between compliance and culture, combining legal literacy with evidence-based tools that resonate with frontline managers, executives, and staff alike. Georgi brings a rare mix of scientific rigour, human insight, and practical clarity. Her approach helps organisations not only meet their obligations — but build safer, healthier, more resilient workplaces where people can thrive.